Teaching Technical Writing--How Did We Get Here From There?

In his article, “The Rise of Technical Writing Instruction in America,” Robert J. Connors describes in detail the progression of technical writing instruction since the middle of the nineteenth century. Connors begins his essay by stating that technical writing, in one form or another, has existed since ancient times; however, he states that the attempt to actually create an instructional approach to the material is a recent phenomenon. Connors first describes the post-Civil-War boom of the industrial revolution in America, and the resulting rise of engineering education (and education available to a greater percentage of the American populace). Connors describes how fledgling engineering programs initially involved virtually no English instruction, resulting in an outcry over the large number of “otherwise competent engineers who were near-illiterates” (Connors 5). The response to these illiterate engineers resulted in two approaches. Schools either attempted to integrate miniature English departments into engineering programs, or they required engineering students to take varying numbers of English classes.
As Connors describes, controversy on several levels broke out and lasted through the 1970’s. Technical writing, the amalgamation of English and engineering education, became an illegitimate child of both programs, a child neither department claimed nor thought of highly. Connors describes that “English teachers saw engineers as soulless technicians, while engineers saw English teachers as dreaming aesthetes” (6). This led to a great rift in the philosophy over what technical writing curriculum should consist of; the English faculty wished to “humanize” the engineers by teaching them literature while the engineers desired a more nuts-and-bolts approach to writing. The instructors who taught these courses, generally less-experienced English teachers, were looked down upon by both groups, and found technical writing to generally be a sort of professional suicide lacking prestige or path to promotion.
Only after World War II and the resulting boom in technology and technological documents did the situation for technical writing instruction improve. The demand for writers who could produce technical documentation, as well as a gradual decrease in enrollment in literature study, eventually led to a greater prestige for technical writing instructors. Trial and error over various types of curriculum led to an approach that more mirrors our current state. This approach includes multiple levels of technical instruction including some nuts-and-bolts usage instruction, the exploration of “forms” such as report writing and proposal writing, and also the more advance concept of rhetorically based instruction that could be applied to numerous circumstances.
Connors provides a detailed and thorough examination of the progress instruction in technical writing has made in the past 150 years. He details large amounts of difficulty and disagreement between English and engineering programs over what to teach, how much to teach, and how to teach it. I must agree with R. Gerald Nelms in his introduction to Connors’s essay, in which Nelms mention that some anecdotal and memoir-based information might help further flesh out the history that Connors lays before his readers. However, Nelms goes on to emphasize that this approach was not particularly popular when Connors’s article was published in 1982, thus explaining the lack of this type of research.
Overall, the article holds a valuable history of our field, and brings to light controversy many current technical writing students, who now reach advanced levels of study in an age when technology is often revered and the study of it encouraged, may not realize the position of relative esteem that the profession now holds. This information can give us a context for appreciating the fortune we have to be able to pursue our education in a supportive (and hopefully somewhat lucrative) environment.

6 Comments:
Connors' point about the uneasy status of tech comm in academia reminds me of the naming of our profession--technical communication. It is common to hear us referred to as "technical writers" by folks who know better. We are "technical communicators" since we write a large variety of technical genres. "Technical writer" is a name that does not reveal the wide range of work we do.
I certainly didn't realize the field's early history was so rife with dissension and subject to ridicule. I found two points very interesting in this article. First, the periods of greatest growth in technical communication (or rather, "engineering English") coincided with the periods of greatest social upheaval--specifically war or arms races. It's a sad testament to how some fields are "advanced" when people are in direct and often violent conflict with each other, which reminded me of the advances in medicine thanks to Nazi war crimes, though this was certainly not as morbid. The second point was indeed the low esteem that early technical writing (communications) suffered in the hands of the two fields that essentially defined it by perceived necessity, whether they agreed upon how to raise their joint offspring or not. I feel fortunate to be studying in this field when the age is truly ripe for it.
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To complement and comment on Thia’s response, I would like to make two (and a half) points.
In is my impression (please, do correct me if I’m wrong) that technical communication is still largely an overlooked/undervalued discipline, particularly by small and medium business. It seems that large business, the proverbial “corporation,” has wizened up. They realized that when billions are on the line and competition is toe-to-toe the competitive advantage may be found in better design, ease of use and smaller learning curve, and easier troubleshooting. The smaller companies seem to not feel like they can afford hiring tech communicators, think of them as technical writers, and have the mindset that can be expressed by a rhetorical question I’ve heard from some small business owners at times: who can better explain how a product works than the people who designed it?
The half point mentioned earlier I would like to make here is that technical communication is indeed a product of necessity. And there is nothing wrong with that and that does not diminish its importance. On the contrary, it makes it all the more valuable. In the modern world and the global economy ever so increasing in complexity due to the increase in complexity of products and services, and the technologies underlying them, technical communication as an academic discipline and a profession is only poised for further growth.
To complement Thia’s comment that “greatest growth in technical communication (or rather, ‘engineering English’) coincided with the periods of greatest social upheaval--specifically war or arms races.” Indeed it has, and it is, indeed, sad. I would say that, following the author’s timeline, technical writing, and, eventually, broader, technical communication has been becoming more and more necessary as technology became more sophisticated and accessible. First the industrial revolution, and the electronic revolution after it, and the digital revolution that followed, have been redefining our professional, academic lives, and even personal lives.
One example that most of us should be able to identify with. Within our lifetimes we’ve seen commercial personal computer software go from single individuals’ projects involving hundreds and, maybe, thousands lines of code, to multinational projects involving thousands of people across the globe, and involving billions of lines of code. The functionality and number of features of the modern software have increased exponentially greatly outgrowing the curve of Moore’s law describing hardware development. To study and test all of these features and functions teams of technical writers have to keep up-to-date with them and then explain them and their usefulness to the rest of the mortals.
And Thia is absolutely right – in times of social and political strife and upheaval technical communication has been and always will be in greater demand and receive greater recognition. And, it really is no coincidence that during the times of war or arms races that technical communication would flourish – such events spur technological bursts, periods of time when technology develops at unusually high rates, thus increasing in complexity, thus requiring more and better documentation to be effective and safe. For example, who do you think came up with the color-coded terror threat assessment scale? Or, how many pages do you think each model of bomb sniffing machines (of those experimentally installed at airports today) include and how much training does installation of each one [ideally] require? Why and how had the 1950’s-60’s “duck and cover” procedures and exercises been developed? Why were such exercises conducted as often as they were? Who came up with them? Most likely – technical communicators (even if they didn’t realize it quite yet.)
It is an interesting article where I was able to learn about the evolution of technical writing. It was sad to see all the controversy between the English and the Engineering teachers. I think writing skill is something that is needed by no matter what program someone majors in. It is a way of communication and surprisingly the Engineering department seemed totally opaque about this issue.
Unfortunately, we had to experience something as terrible as the World War II to accept the need of technical writing. Sometimes, our society needs a tragedy to realize the value of things. I am glad that I have chosen to expand my career during the prime time for technical writing. I have my outmost respect for people like Frank Adyelotte, Sada Harberger, Emma Yule and many more to bring technical writing this far.
The history Connors recreates is an intricate yet interesting one, but it really is the same old story. The old school of thought, in this instance the humanities faculty, rejecting the new school of thought, represented here by the engineering faculty. This rejection is not based on morals or a strong belief that education in literature is more appropriate than technical writing for future engineers. It is simply self preservation. If English Education is shifted from literature to technical writing then literature professor lose jobs. On first reaction it is easy to villainies the old school thinkers, but would we be any different. Would we give up our jobs and prestige in the name of progress?
On a lighter note, I am glad this history was one of my first views into the world of technical writing. It is reassuring to know that many believed the profession I have chosen was worth fighting for.
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